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  • Web Application

  • Mobile Application Android

    Mobile Application IOS

  • Cryptocurrency Chatroom

    Stock Market Chatroom (Stocks and Options)

  • Chatroom Rules

  • Notification Customization

  • Xtrader Handbook

  • 1 on 1 Mentorship

  • Referral Program

  • Top Earner System

  • Equity Scanner

  • Options Flow Scanner

  • Custom Indicators and Scripts

  • Charting + Realtime Prices

  • Our Bots

  • Top Traders

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REFUND POLICY/RETURN POLICY

 

Process of Refund

Customer satisfaction is always the top priority Xtrades For existing customers, we can only provide refunds only if you have made a cancellation request in Discord or sent an email requesting cancellation with your Discord ID and payment details before the renewal time and date.

 

For new customers, while we are unable to provide a refund, we offer a free 20 day trial to our services. If you are not satisfied with the services provided, we can easily arrange a refund for you. You may exercise your right to return or exchange the purchased items within 48 hours of making payment for membership.

Elite Gold and Lifetime Platinum membership will not be refunded once you have received access to our custom scripts and tools.

 

Membership Cancellation:

 

If you had a recurring charge process that you did not mean for recurring payments to continue, you will have 48 hours after the payment processes to get a refund and have us cancel your subscription for you.

Cancellations will be accepted via phone or e-mail, and must be received by the stated cancellation deadline. In addition:

  • All refund requests must be made by the member or credit card holder.
  • Refund requests must include the name of the member and/or transaction number.
  • Refunds will be credited back to the original credit card used for payment.

 

Lifetime Membership Redemption

If you signed up in the past as a lifetime member and the system does not register this. You can provide proof of payment, date, and screenshots of any conversation to get verified and added into the platform.

 

The above policies apply to all Xtrades memberships unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly.

 

Please contact [email protected] or (408) 516-1822 to inquire about your eligibility for a refund.

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Xtrades
Los Angeles, CA 90028
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Disclaimer
If you do not agree with any term of provision of our Terms and Conditions you should not use our Site, Services, Content or Information. Please be advised that your continued use of the Site, Services, Content, or Information provided shall indicate your consent and agreement to our Terms and Conditions. Xtrades may publish testimonials or descriptions of past performance but these results are NOT typical, are not indicative of future results or performance, and are not intended to be a representation, warranty or guarantee that similar results will be obtained by you. The experience of Xtrade Analysts with trading is not typical, nor is the experience of students featured in testimonials. They are experienced traders. Becoming an experienced trader takes hard work, dedication and a significant amount of time. Your results may differ materially from those expressed or utilized by Xtrades due to a number of factors. Trading is a very high risk activity with low success rate. We do not track the typical results of our current or past students. As a provider of educational courses, we do not have access to the personal trading accounts or brokerage statements of our customers. In fact, available research data suggests that most day traders are NOT profitable. In a research paper published in 2014 titled “Do Day Traders Rationally Learn About Their Ability?”, professors from the University of California studied 3.7 billion trades from the Taiwan Stock Exchange between 1992-2006 and found that only 9.81% of day trading volume was generated by predictably profitable traders and that these predictably profitable traders constitute less than 3% of all day traders on an average day. In a 2005 article published in the Journal of Applied Finance titled “The Profitability of Active Stock Traders” professors at the University of Oxford and the University College Dublin found that out of 1,146 brokerage accounts day trading the U.S. markets between March 8, 2000 and June 13, 2000, only 50% were profitable with an average net profit of $16,619. In a 2003 article published in the Financial Analysts Journal titled “The Profitability of Day Traders”, professors at the University of Texas found that out of 334 brokerage accounts day trading the U.S. markets betwe caen February 1998 and October 1999, only 35% were profitable and only 14% generated profits in excess of than $10,000. The range of results in these three studies exemplify the challenge of determining a definitive success rate for day traders. At a minimum, these studies indicate at least 50% of aspiring day traders will not be profitable. This reiterates that consistently making money trading stocks is not easy. Day Trading is a high risk activity and can result in the loss of your entire investment. Any trade or investment is at your own risk. Any and all information discussed is for educational and informational purposes only and should not be considered tax, legal or investment advice. A referral to a stock or commodity is not an indication to buy or sell that stock or commodity. This does not represent our full Disclaimer. Citations for Disclaimer Barber, Brad & Lee, Yong-Ill & Liu, Yu-Jane & Odean, Terrance. (2014). Do Day Traders Rationally Learn About Their Ability?. SSRN Electronic Journal. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2535636 Garvey, Ryan and Murphy, Anthony, The Profitability of Active Stock Traders. Journal of Applied Finance , Vol. 15, No. 2, Fall/Winter 2005. Available at SSRN: https://ssrn.com/abstract=908615 Douglas J. Jordan & J. David Diltz (2003) The Profitability of Day Traders, Financial Analysts Journal, 59:6, 85-94, DOI: https://www.tandfonline.com/doi/abs/10.2469/faj.v59.n6.2578
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